Frequently Asked Questions
- Q: What is a voice tag?
- A: Voice Tags (aka Voice Overs or Beat Tags) are short audio phrases or scripts used by Music Producers, DJ's, and Videographers to protect their creative works & to let their audience know who is responsible for their work.
- Q: When will I receive my voice tag?
- A: Anytime from the moment you place your order until the next 72 hours (3 Days after Purchase) via. WeTransfer.com. These hours CAN vary depending on how many orders your vocalist has at that moment of purchase.
- Q: Can I get a refund if I don't like my voice tag?
- A: Voice tags are ONLY refundable before the voice tag has been sent to your email. Once the tag(s) has been emailed, they are yours to keep.
- Q: Can I shop with more than 1 vocalist at one time in one purchase?
- A: No. You can only shop with 1 vocalist at a time for now on the website. This may change later in the future. As for now each vocalist on the website receives 100% of their own commission. So who ever you shop with, that's the person you will being shopping with 1-on-1.
- Q: Can I change vocalists for a revision if I am unsatisfied with the original vocalist I ordered from?
A: You will have to re-order a new voice tag from another vocalist if you want to change vocalist. Each vocalist here at Voice Tag Gods currently make their own commission of sales. So changing vocalist will not count as part of a revision. You can only get a revision from the current vocalist you started with.
- Q: What format will I receive my voice tag in?
- A: You will receive your voice tag in .WAV format. An MP3 format can be provided also upon request.
- Q: Do you support background "Sound" effects?
- A: Unfortunately, no we don't. We only do effects on vocals, such as stutters, reverse reverb effects, echoes, delays, filter effects, and things of that nature.
- Q: Can I have a "DRY" version of my voice tag also?
- A: Yes! You will receive your voice tag with both "DRY" and "WET-FX" versions.
- Q: If a vocalist is late on the turn around, who do I contact?
- A: Contact the vocalist you ordered from FIRST by going to their personal page on the website and filling out the contact form on their page. If you are still then having trouble, then please go back to your vocalists page and contact them using the form on their page.
- Q: Can I change vocalists after I have made my purchase?
- A: If you are unsatisfied with your voice tag and want to change vocalist, then you will have to re-order a new voice tag. Changing vocalists counts as a new voice tag.
- Q: Does it count as a revision if one of the vocalists mispronounce my name?
- A: No, it's not your fault if we say your name wrong. Mispronunciations are on the house! It will also help us if you could email us a recording of your name being said if you have a difficult name to say. That will help us out a lot.
- Q: What payment methods do you accept?
- A: We only accept PayPal payments. If you do not have a paypal account, then you can still pay by using a Debit/Credit card during the checkout process.
- Q: Before I purchase, what if I don't like the voice tag that was done for me?
- A: We have audio samples from each vocalist listed on this website. We provide you with the samples so you will know what to expect and the quality you will be getting back. If you are still unhappy with your voice tag, you are allowed (2) two FREE revisions of your voice tag from that specific vocalist that you ordered from. After your first (2) two revisions, it will be a charge of $5.00 per revision.
- Q: Can we edit our own voice tag after you've sent it to us?
- A: Yes you may! It's your voice tag. Manipulate it in any way you want. That is also one reason why we we email you a "DRY" version of your tag with no effects on it.