Missing an order?

Oops, sorry about that! Let’s fix that.


complete the form below

We will use the basic information you enter below to search and find your orders and send you your files. PLEASE MAKE SURE YOU TYPE EVERYTHING CORRECTLY.

Your Name *
Your Name
Enter the order number of the voice tag(s) that you didn't receive.

Use This Form If…

  • Your order has passed your paid turn around time. Orders are considered late on the 5th day after you ordered.

  • You have received a notification email from our system saying your order is completed but you didn’t get a separate email via. Smash with your download link to your voice tag.

  • You didn’t download your voice tag in time before the 14 day period and your download link has expired.

  • You lost your voice tag due to computer/hard drive crash. (Depending on how long ago you ordered from us, your vocalist may or may not have your voice tag on file.)

Keep In Mind That…

  • This form is not meant to request a revision. If you need a revision done, please click here.

  • Each form submission will go directly to your chosen vocalist in the form.

  • You will need to fill out the form again for each vocalist you are missing a voice tag from. Just refresh the page once you complete your first submission to your vocalist.

  • If you are missing more than one voice tag (even with the same order number), you will receive each voice tag in separate emails and at different times.